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How to archive users

Archive users accounts so they aren’t assigned training and won’t affect your reports

Updated over 3 weeks ago

Permissions needed:

  • Management Console

  • User Management

How to archive a single user

1. Select Management Console > User management:
​2. Search for the user by entering a keyword, such as their name or email address

3. Select the user you want to archive

4. Select the Status dropdown and change from Live to Archived, then select Update user attributes:

5. When “User updated successfully” appears, this confirms the change

How to archive multiple users

  1. Follow Steps 1–2 above

  2. Select Add to Selection (if multiple users appear, first tick the box next to each user you want to archive):

  3. When you’ve added all users to be archived, select Edit attributes in the sidebar

  4. Select Archive users


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