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How to search for users

Basic and advanced options are available.

Updated over 10 months ago

You may need to search for user accounts to do things like:

Basic search

1. Select Management Console > User management

2. Select the dropdown to choose active, archived, or all users and enter a keyword. This can be a user attribute such as:

  • First name

  • Last name

  • Email

  • Username

  • Employee ID

4. Select Search:
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Advanced search

1. Select Management Console > User management > View advanced search options

2. This opens up filters and criteria you can use alongside any basic search attributes

3. There are six tabs you can select and search in:

  • Attributes

  • Audience groups

  • Learning Paths

  • Events

  • Roles

  • Domain access

Each tab offers different dropdowns and tickboxes for searching, including, and excluding users:
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4. Select Search when you've entered all relevant information

Search results

Multiple results appear in a table. Select a user to view their details.

To work with search results, you can:

  • Sort
    Select a column header to sort the results by first name, last name, email, or username

  • Select multiple users
    Tick the box next to a user to select or deselect. To select all, tick the box in the column header

  • Add to selections
    After selecting users, either select Create new selection or Add to selection
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