When we develop a course for you, we follow a tried and tested production approach built around product‑development best practice. Each review stage has a clear purpose, helping us refine, enhance and polish your course. While our full project plan outlines every step in detail, this article provides an overview of what to expect at each stage.
Storyboard review
Your first deliverable will be a Word‑based storyboard. This document outlines how your course will be structured and includes all draft text, interaction descriptions and image suggestions based on the content you provided.
It can be difficult to imagine the final course from a Word document, so there is no need to worry if it feels abstract. You will later review fully built versions of the course. At this stage, we ask you to focus on the following:
The structure: whether the order of content feels logical and aligned to your intended flow
The wording: whether terminology is correct, the information is complete and everything reads as you expect
Image suggestions: whether the visual style suits your brand and whether the suggested imagery reflects your preferred tone. We use Adobe Stock, so feel free to reference images using the Adobe ID if you have alternatives in mind
To help us progress efficiently:
Make all text edits directly in the Word document using Tracked Changes
Add comments for structural or high‑level feedback
Provide clear guidance for image changes or attach examples
Combine all feedback if multiple reviewers are involved to avoid conflicting instructions
Course review
Your bespoke e-learning course goes through three review rounds: Alpha, Beta and Gold. These stages follow standard industry practice. The table below summarises what each stage involves and what we need from you.
Course review stages
Review stage | What you will receive | What to focus on | What we expect from you |
Alpha | First built version of the course, created from the storyboard | Look and feel, layout, functionality, flow, interaction behaviour, overall experience | Provide full feedback. This is the main stage for change requests across design, content, interactions and sequencing. Ideally, all reviewers should be involved at this stage |
Beta | Updated build including all Alpha changes | Confirming Alpha updates have been applied correctly, checking any refinements | Provide a small number of follow‑up changes if something does not match expectations |
Gold | Final build, fully updated | Final checks before sign‑off, confirming everything is correct | Approve the course for testing, release and rollout. Only minimal tweaks should be needed |
Conclusion
If you need support at any point during the course development process, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].