Before creating a course tailored to your company, it’s important to begin with two essentials: a clear understanding of what you want learners to think or do differently after completing the course, and the information they need to make that change happen.
Course outcomes (Learning Objectives)
Start by identifying the top three to five things your learners should take away from the course. These could include understanding key concepts, following a new process, recognising risks, or knowing how to escalate concerns.
These outcomes become your Learning Objectives. Even if the term is new to you, simply share your training goals and we can transform them into clear Learning Objectives that guide both the learner and the course design. They set expectations for learners and help us ensure the course aligns with your organisational goals.
Course content
Once Learning Objectives are confirmed, we need content that helps learners achieve them. Below is guidance on preparing high‑quality, useful content for course creation.
If you are sharing a PowerPoint used in face‑to‑face training, ensure it includes speaker notes. Often, the most important context lives with the trainer rather than on the slides.
If your material is spread across multiple documents, copy the relevant text, images and diagrams into a single editable document such as a Word file. If you must provide separate documents, clearly mark what should be included and what can be removed.
Finalise your content internally before sharing it with us. Adding new material later in the process can delay the project.
Keep word count in mind. For a 30‑minute course, provide roughly 30 minutes of reading content. If it’s significantly more or less, time may be needed to resize it before design begins. We can support you with this if needed.
Specify whether the text must remain exactly as written or if you are happy for us to rephrase. If your legal or compliance team has approved wording, please make this clear.
It can be helpful to create content sections with headings and place information under each one. This makes the document easier to review and ensures all key topics are covered.
Bring the content to life by including realistic examples, scenarios and red flags that relate to your learners’ daily roles. We can turn these into interactive scenarios to help learners apply knowledge in context.
You do not need to spend time on wordsmithing, design, or thinking about e‑learning interactions. As long as we have complete information, we will handle structure, flow, interactivity and design.
Conclusion
By preparing clear objectives and well‑organised content, you set the foundation for an effective and engaging course. If you need help at any stage, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].