Only a 'Manager' or 'Owner' is able to perform the following;
archive a users account
reactive a users account
change the users account details
change the users 'Account type' (admin permission)
If you wish to reactive a users account, ensure to select the Archived users tab.
Follow these steps to perform any of the above:
Select "Manage" at the top of the screen
In the "Manage users chart" section, select "Manage users"
Locate the relevant member of staff and select "Manage users"
Select "Edit user"
Update any of the users details, or select a new Account type
Select "Update user"
There are four type of accounts:
Learner: can only access courses
Report Viewer: can access courses and view management information
Manager: can access courses, view management information, assign training and add, edit and archive user accounts
Owner: has full access and can manage billing
