Enabling the Policy Digital Signature will allow end users to add a digital signature to a policy they are required to attest to, giving a more personalised experience to the end user.
In order to enable or disable this setting you need to have the correct level of admin permissions.
Follow these steps to enable or disable the Digital Signature functionality:
Management Console
Policy Management
Settings
Scroll down to the 'Enable Policy Digital Signature'
Here you can toggle to either enable or disable the Digital Signature
Go to the 'Digital Signature Required' setting
Here you can use the drop-down field to select
Not required - The digital signature is not required when either accepting or declining the Policy attestation
Required when accepted - The digital signature is required only when accepting the Policy attestation
Required when accepted/declined - The digital signature is required when either accepting or declining the Policy attestation
You will also need to ensure that the status drop-down fields within the 'Edit Policy attestation question settings' are set.
Follow these steps to check that these fields are complete:
Management Console
Policy Management
Settings
Click on the 'Edit Policy attestation question settings' button
In the form check that the status field is set against the question options.
If empty, set the status field values to 'accepted' and 'declined' for the Yes and No responses respectively.
Click the 'Save' button
Policy view to the end user with the digital signature disabled:
Policy view to the end user with the digital signature enabled:
If you do not have the permissions to enable or disable digital signatures, please contact your Customer Support Manager at [email protected]