This article explains how you can enable and configure the waiting list within an event session. The waiting list allows additional users to register their interest once the main delegate capacity has been reached.
How to enable the waiting list
Inside your event session settings, you will see a section called Waiting list. To activate it, simply choose how many users can join the waiting list.
For example, if your event has the following setup:
Maximum delegates: 15
Minimum attendance required: 6
Waiting list capacity: 5
The configuration will reflect these values within the session.
How the waiting list behaves
When all 15 delegate spaces are filled, the event status will change to Waiting list open. Learners can continue to add their names until the waiting list reaches its capacity. Once 5 people have added themselves, the waiting list will close automatically.
Conclusion
You now know how to enable and manage the waiting list for your event sessions. This helps ensure your events remain flexible and can accommodate additional interest when demand is high.
For further help, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].