When an event session is fully booked, and the waiting list feature is enabled, you will have the option to join the waiting list directly from the event page.
Joining the Waiting List
Full Session Detected
If you select a session that is at capacity, the system will display the option to join the waiting list.Alternative Sessions Available
If there are other available sessions within the same event series, an informational message will appear. This message will suggest that you may want to consider registering for an alternative session instead of joining the waiting list.Next Steps
To continue joining the waiting list, click “Proceed to Waiting List.”
If you’d prefer to register for another available session, simply close the message and select a different session.
Where to Find Your Status
Once you’ve joined the waiting list, the session will appear in your My Events area with the status “Waiting List.”
Notification Process
If a space becomes available, all learners on the waiting list will receive an email notification at the same time.
The email will include a link to the event registration page.
Registration is on a first-come, first-served basis. If someone registers and the session reaches capacity again, you will remain on the waiting list.
You will continue to receive a notification each time a space becomes available, as long as you're still on the waiting list.