E-learning rating and feedback

You can ask users for ratings and/or feedback when they complete all or specific e-learning activities.

Users can rate the e-learning from 1–5 stars. A pop-up continues to appear until they give a rating:

If you choose to activate feedback with ratings, users are asked for feedback whenever they give a rating that's less than 5 stars.

The feedback screen has two elements:

We recommend using all or most of the same feedback options for each module. That way, you get a clearer idea of the feedback from users.

1. Select Dashboard > Calendar

2. The graph under E-learning shows a summary of any ratings or feedback. To view more details, select a module and then select the View feedback button:

3. This shows comments, frequency of comments and average ratings

If you don't have the options that are shown above, you may need different permissions. Please message your company admin or Customer Success Manager at [email protected]