This guide will walk you through the steps to open Aida, the Skillcast AI assistant. Depending on your organisation's settings, Aida may be available in several locations within your portal.
Where to Find Aida
Aida can be accessed in up to three locations:
On the Portal
Look for the Aida icon in the upper right corner of your main portal page.
Within a Course
For left-to-right courses, Aida appears in the upper right corner next to other options.
For scrolling courses, Aida is located in the upper left corner.
In Policies
Aida is available on the policy menu, making it easy to ask compliance questions while reviewing policies.
Starting a Conversation
Select any of the Ask Aida buttons to start a conversation with Aida, wherever you see them.
Tips and Troubleshooting
If you cannot find Aida in one of the locations above, your organisation’s settings may limit where it appears.
Try refreshing your page if the Aida icon does not load.
If you experience any issues, select "Contact Support" by clicking the Info icon on your portal.
Note: The availability of Aida may vary depending on your organisation’s configuration.
What Next?
You now know how to open Aida and start a conversation. For more information on using Aida or its reporting features, see our related articles or contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].