NOTE: This process is usually completed by your Customer Success Manager at Skillcast; however, the steps are detailed below:
First, Aida will need to be enabled on the portal. Go to Management Console>Configuration>Portal functionality. Search for and enable the "Index content for AI features" option.
Then, go to Management Console>Configuration>Portal Configuration>AI Settings.
Select the Settings option.
Enable the Show Aida on the portal option.
If you would like Aida to use all content on the portal, select the Content option.
Select the Update index button.
Depending on the amount of content, this might take a couple of minutes to complete. The pop-up will tell you once the indexing is ready.
If you would like to index only specific policies or courses, please follow the steps at the end of the Set up Aida on the policies article and Set up Aida on the courses article.
If you experience any issues, select "Contact Support" by clicking the Info icon on your portal.