Aida helps you find and understand information within your organisation's policies. By asking questions in natural language, you can quickly access relevant information without manually searching through lengthy documents.
How Aida Can Help
When Aida is available on your portal, you can use it to:
Ask questions about policy content.
Find relevant information within your assigned policies.
Receive answers based on the content available to you.
Understand policies more quickly and efficiently.
Explore information without manually searching through multiple documents.
Getting the Best Results
To get the most from Aida:
Ask clear and specific questions.
Refer to policy names or topics where possible.
Review the information provided and refer back to the policy if you need additional context.
Try rephrasing your question if the answer does not fully address what you are looking for.
Tips
Use natural language when asking questions.
Break complex questions into smaller topics if needed.
Check that you have access to the relevant policy content if you cannot find the information you expect.
Be as specific as possible when asking about a policy or topic.
Limitations
Note
Aida can only provide information from content that is available within your portal.
Responses are based on the content that has been made available to Aida.
Policy documents must be uploaded as text-based PDFs. Scanned or image-based PDFs cannot be read by Aida and may result in missing or unavailable information.
Aida should be used as a guide and does not replace the need to review policies where detailed information is required.
If you need assistance with any Aida features or functions, please contact Support.
Conclusion
You’ve now learned how Aida can help you find and understand information within your policies. If you require assistance, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].