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FastTrack reporting on the Dashboard

Updated over a week ago

This article explains how you can view FastTrack learning insights directly from your Dashboard. These insights help you understand how learners progress through a module, including whether they used the pre-assessment option.

How to view FastTrack reporting

You can access FastTrack insights from the Dashboard. To view the data:

  • Go to Dashboard.

  • Under E-learning, select View courses.

  • Choose the module you want to review.

  • Select View records to open the learner-level reporting.

You will now see a column showing each learner's FastTrack status.

Understanding FastTrack statuses

You will see one of the following statuses in the FastTrack reporting column:

Passed (pre-assessment)

The learner passed the pre-assessment, which means they completed the course without needing to complete all module steps.

Passed (failed pre-assessment)

The learner did not pass the pre-assessment but completed the full module pathway and passed the final assessment.

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There is no record of the pre-assessment being used. This means the learner either did not take the pre-assessment or the course was completed before FastTrack became available.

Tips and troubleshooting

  • If you cannot see the FastTrack status, check that you are viewing the learner records at module level rather than course overview level.

  • If a learner believes they used the pre-assessment but no status is shown, check whether the FastTrack option was enabled for that module at the time.

Limitations

Note:

  • FastTrack reporting is only available for modules where FastTrack has been enabled.

  • Pre-assessment records will not appear for completions achieved before FastTrack was released.

Conclusion

You can now view FastTrack reporting directly from the Dashboard to see how learners completed their training. If you need further support, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].

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