When configuring a data feed for user provisioning, your customer success manager will ask how often you would like the feed to run. You can choose any interval that suits your operational needs, whether that is every few hours, daily, weekly, or another schedule that aligns with your internal processes.
Most clients select a daily feed. This helps keep user records and training assignments accurate, especially in organisations where new starters, leavers, and role changes occur frequently. A daily feed also reduces manual updates and ensures that learners always have the correct training assigned without delay.
If you are unsure which frequency is best for your organisation, consider factors such as the volume of user changes, the timing of HR updates, and how quickly you need assignments to reflect those changes. Your customer success manager can help you choose the most suitable option.