If you’ve submitted an entry to the compliance register and need to withdraw it, you can do this at any point. Withdrawing a submission ensures the record is no longer active and allows you to correct errors or remove entries that are no longer required.
How to withdraw your submission
You can withdraw your submission directly from the compliance register. To do this:
Go to the Register page or the relevant category
Select the My Submission tab
Find and open the submission you want to withdraw by clicking on its name
Scroll to the bottom of the page and select the Withdraw button
Enter the reason for withdrawing the submission
Select Withdraw to confirm your action
Once withdrawn:
The submission will remain visible under the My Submission tab
Its status will update to Withdrawn
The reason you provided will appear in the Comments tab
If you’d like guidance on checking or reviewing past submissions, you can also refer to the article Review my compliance register submissions.
Tips
Make sure the reason you provide clearly explains why the submission is no longer needed
If you intend to resubmit, consider copying any relevant details before withdrawing
Conclusion
You now know how to withdraw a compliance register submission quickly and easily. If you need additional help or have questions about your records, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].