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How to review and access open alerts for a compliance declaration submission

Updated over 8 months ago

Once a compliance declaration has been submitted, users with relevant admin access will be able to review and access the details of the submission and any open alerts.

You will need access to the Management Console, the domain where the compliance declaration is located and Management information.

Go to the Management Console, under the Management Information, you can use the search field to find the correct compliance declaration report.

Select the report you would like to review.

Compliance_Dec_-_reports.gif

Once the report has opened, you will be presented with a high-level overview that includes the submission date, the person details who made the submission, the total number of Open and Closed Alerts, (If enabled the Score, and the RAG rating, will also show).

To review the details of each submission, select the View submission button. When the submission is open, you can review all questions posed to the submitter. You can focus on the questions where an Alert has been raised, by selecting the Only show alerts tick box in the top left.

If the submitter has submitted additional declarations, you can toggle between these by selecting the different submissions from the dropdown list.

*If you think you have the incorrect permissions, please contact your company admin or Customer success manager at [email protected].

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