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Giving access to users to view and book on to events

Updated over a week ago

This guide explains how to give users access to events so they can view available sessions and book their preferred dates and times. Events and their session options are created within learning paths and are assigned in the same way as any other learning path.

What this means

To assign events to users, you will need access to Management Console, Audience Groups, and Content Manager. Each event is built as a learning path, which includes all related sessions. By assigning this learning path to an audience group, your users will be able to browse event sessions and make their own bookings.

Step 1: Create your audience group

Before assigning events, you first need an audience group that dynamically assigns the event to the correct users based on their user attributes. You can create multiple audience groups and assign your events so users see only the sessions that apply to them.

To create audience groups, follow your internal steps for How to create an audience group.

Step 2: Assign an event learning path to your audience group

Once your audience group is ready, you can allocate the event learning path to it.

To do this:

  • Go to Management Console

  • Open Content management

  • Search for your event learning path by typing into the keyword field or by selecting the appropriate domain

  • Select the learning path by clicking on its learning path code

  • Choose Audience from the learning path menu on the right

  • Under Audience Groups, begin typing the name of your audience group and choose it from the visible list

  • Select your category, which usually corresponds to the tile and location on your homepage such as Home Page > Events

  • There is no need to add a deadline

  • Select Add Audience group to assign the event and its sessions to your selected audience group

What happens next

Once assigned, users within the audience group will automatically receive the event learning path. They can then browse all available session dates and times and book the one that suits them best.

Tips

  • Make sure your audience group rules are correct so the right users receive access

  • If you cannot find your event, check spelling or try searching via domain

  • You can assign the same event to multiple audience groups if needed

Limitations

  • You must have the correct permissions to access Audience Groups and Content Manager

  • Event availability depends on session configuration within the learning path

  • If permissions appear incorrect, you may need support from your internal admin or Customer Success Manager

Conclusion

You now know how to give users access to events by creating an audience group and assigning the relevant event learning path. If you need further help, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].

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