This article explains how to manage event sessions and delegate enrolments using the Management Console and Events Management.
Searching for an Event
Go to Management Console and select Event Management
Select Search courses and events
Filter by Domain or Keywords and select Search
When you find the correct event, select Edit to open event and session details
Upcoming sessions appear toward the bottom of the page
Select Manage delegates to manage enrolments
Actions Available in Manage Delegates
Update session to adjust session times, dates, target audience or attendance settings
Email delegates to send updates or resources
Cancel session for all enrolled users
Add/Edit Sessions to update or create additional sessions
Download Delegates to export the list of enrolled users into Excel
Viewing and Managing Enrolments
On the Manage Delegates screen, you can:
Review all enrolled users
Approve enrolments if approval is required
Cancel enrolments
View cancelled enrolments
To enrol new users:
Select Add delegates
Enter the first name, last name or email
Select the user and choose Add/Change enrolment
If a user is already enrolled on another session:
A note will appear under the Add Delegate field
Select Continue to enrol the user and archive their previous enrolment
Tips
Check enrolments before each session to make sure the information is current
Use email delegates to send reminders and preparation instructions
Export delegate lists to share with facilitators or to prepare attendance sheets
Limitations
Changing session dates or times affects all enrolled users
Archiving a previous enrolment cannot be reversed
Conclusion
You’ve now learned how to manage event sessions, enrolments and communication with delegates. For further assistance, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].