This guide explains how you can email delegates who are enrolled on an event session using the Management Console. This is useful when you need to share updates, attach additional materials, or contact attendees and their managers before or after a session.
How to Email Delegates
To contact the delegates attending an event session, you can use the built-in email function within the Events Management area. This allows you to select attendees, add your own message, and include attachments when needed.
Searching for the Event
You can quickly locate the correct event by using the search tool within Events Management.
Go to Management Console and select Event Management
Open Search courses and events
Use the available filters, such as Domain or Keywords, to help you find the correct event
Select Search
Once you locate the event you need, click Edit on the right-hand side to view the event details and its sessions
Emailing the Delegates
After opening the event details, you can email everyone enrolled on a specific session.
Select Email Delegates
Choose the delegates to contact by ticking the box next to their name, or select All enrolled delegates
Under Email Body, type the message you want to send
If needed, attach up to three files using Choose File
To include the delegates’ line managers, tick the CC line manager option
When everything is ready, select Send email
Tips
Keep your message short and clear so delegates can quickly understand what action they need to take
Use attachments for documents such as agendas, venue details or joining instructions
If you often run similar events, save your wording in your own notes so you can reuse it next time
Conclusion
You can use the Email Delegates tool to efficiently message attendees, attach materials, and notify line managers - all directly within the event’s settings. If you need further help, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].