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How to Download Delegate Lists and Record Attendance for Event Sessions

Updated over a month ago

This guide will help you download a list of delegates attending an event session and record their attendance using the Management Console. These steps ensure you can easily track participation and maintain accurate records for your events.


What You Need

To complete these actions, you must have access to the Management Console and the Events Management section.


Step-by-Step Instructions

1. Find Your Event

  • Go to the Management Console.

  • Select Event Management.

  • Click Search courses and events.

  • Use the search filters, such as Domain and Keywords, to find your event.

  • Click Search.

  • Once you find the relevant event, click Edit on the right-hand side to open the event and session details.

2. Download the Delegate List

  • In the event details, click Download delegates.

  • An Excel file will download, containing information about users enrolled in the event session.

  • The file includes:

    • Username and email

    • Line manager details

    • Session approval status

    • Attendance status

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3. Record Attendance

  • After a session date has passed, click View Past Sessions.

  • You will see a list of enrolled users.

  • Tick the box next to each user who attended.

  • This updates their attendance status, which will be reflected in the delegate report.

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Tips

  • Use the search filters to quickly locate your event, especially if you manage multiple domains or have many events.

  • Double-check the downloaded delegate list for accuracy before sharing or archiving.


Limitations

Note:

  • You can only record attendance for sessions that have already taken place.

  • The delegate list reflects enrolments at the time of download; any changes after downloading will not be included.


What Next?

You’ve now learned how to download delegate lists and record attendance for your event sessions. If you need further assistance or encounter any issues, please contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].

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