This article explains how self-registration works and highlights the key features that help you give users quick, secure access to your training platform. You can use self-registration when you need an automated, user-friendly way for people outside your core HR data feed to create their own accounts.

Self-registration allows users to create their own accounts through a secure, branded registration link. This is especially useful when you need to extend access to groups who are not managed in your HR system, such as third parties, contractors, suppliers or NEDs.

Using self-registration ensures that you avoid manual data entry while giving users a smooth onboarding experience.

Self-registration is ideal when:

Users can register through a branded link that matches your organisation's identity. This ensures a familiar and trustworthy experience for anyone joining the platform.

The standard registration form collects essential details needed to create an account:

Depending on your requirements, you can capture additional fields such as job title or entity. These fields can be optional or mandatory.

You can include preset fields so users can place themselves into the correct domain, training group or sector. This enables automatic assignment of training based on the values they select.

You can require users to accept specific terms and conditions during registration. These can link to an existing webpage or policy so that users review the content before completing the process.

You can secure the registration process by enabling an access code. Users must provide this code along with the registration link to create their account.

Once registered, users receive a verification email containing a link that allows them to verify their account and set their password. This link expires automatically for added security.

Yes. You can add additional fields and make them mandatory or optional. Using predefined lists of values helps minimise errors and ensures consistent reporting.

Users cannot complete their registration until the terms and conditions have been accepted.

You can enable access codes in your portal settings. Anyone who has the registration link will also need the correct access code before they can create their account.

Users can request a new verification link by selecting the expired link, or they can contact [email protected] for assistance.

If incorrect information is submitted, the user should contact their administrator or [email protected] to correct their details.

Self-registration gives you a simple, secure and flexible way to onboard users who sit outside your regular data feed. By customising fields, applying access controls and automating verification, you can ensure a smooth and reliable sign-up process.

If you need any help, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].

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