Before you start
Please speak to your Customer Success Manager (CSM) and Account Manager about your options aound:
User provisioning costs
Domains you want to use with auto-provisioning
Attributes or dates you need to capture
Skillcast will manage the Skillcast side of the setup; please give your CSM all HiBob details and fields.
Got permissions to set up user provisioning? Follow the steps below.
Preparing to send data from HiBob to Skillcast
In HiBob, prepare a service user and permission group. This group should allow service user access to all data you want to send for live users, including unique IDs.
Copy the ID and token from the API service user; you’ll need these two values to input into Skillcast and establish the connection.
Adding HiBob connection to Skillcast
This is usually completed by your Skillcast CSM
Please make sure you have HiBob details for adding a new external connection
1. Select Management console > Configuration > External connections and then select the fields:
Connection: Add new connection
Type: HiBob
Name: Name the connection
Domain: Where you’ll provision users into
Features: Tick the User provisioning box
ID: Your HiBob ID
Token: Input your API token from HiBob
Mapping fields on custom reports to attributes
This is usually completed by your Skillcast CSM, who will ask for your input regarding mappings
Make sure all HiBob attributes have matches in Skillcast
Make sure column names are added to the attribute as the data feed name (so the integration knows which attributes and columns to use)
Where possible, use humanReadable rather than the machineReadable variant of an attribute
Set up user provisioning on the domain and test
This process is usually completed by your CSM
They generate a preview of how the data appears in Skillcast, and send you a spreadsheet for you to approve.
After the user attributes have been mapped, add the connection to the domain where you’ll be provisioning users into.
We recommend testing and previewing changes in the Excel download before processing or scheduling the feed to run.
Limitations and considerations
Testing or setting up the integration?
Make sure you’re included in the provisioning or have a test account set up in another domain. Otherwise, your account will be archived, which deactivates your access.
Got users who aren’t active in HiBob but need to remain active in Skillcast?
Please speak to your Skillcast CMS before running the provisioning, so these users can be moved to a separate domain.
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