How to view current subscriptions and usage
1. Select Management Console > Billing
2. Under Current subscriptions, you can view subscription information including:
Start and end date
Number of users and licences purchased
Active users (with a licence and have accessed at least one module from a subscription library or have accessed the LMS or compliance tool)
Potential users (may have been assigned but not started at least one course from the subscription library, or have access to the LMS or compliance tool but haven't logged in yet)
3. Select a row and a pop-up appears inviting you to view:
Utilisation
View graphs showing current and potential licences. Any library subscriptions show usage by content or moduleActive users
View unique IDs, registration and archive if applicable) date. Use the search bar and select the Excel button to download a filePotential users
View unique IDs, registration and archive if applicable) date. Use the search bar and select the Excel button to download a file
How to view and download invoices
Scroll to Invoices to view current and past invoices, with dates, reference IDs, amounts and statuses. Select the download icon to download a file to your device:
Do you think you might need different permissions for working with billing? Please get in touch with your company admin or Customer Success Manager at [email protected]