Skip to main content

Add User Accounts to a Static Audience Group

Updated over a year ago

Audience groups are used to assign training to groups of users accounts and grant access to other resources, such as portal pages, policies or events.


A Static Audience group uses individual user assignments rather than rules. This article will show you how to add one user account or multiple users accounts to a static audience group.

Add one user account

  1. Click on Management Console at the top of your homepage and Click on User Management from the right-hand-side menu called ‘Management Console’.

  2. Follow the instructions found on how to search for the account

  3. Click on the user account name on your search results and click on Audience Groups from the right-hand-side menu called ‘Edit User’.

  4. Under Audience Groups you will see a list of any audience groups the user account is already part of.

  5. Select the audience group field to scroll or begin typing to search for an audience group that you want to use to assign the learning path. You can pick multiple audience groups by holding control and clicking to select.

  6. Choose start date. The start date will default to today but you can update this to one of your choosing. Click 'Add' to add the user account to the audience group.*

Add multiple users account

  1. Click on Management Console at the top of your homepage and Click on User Management from the right-hand-side menu called ‘Management Console’.

  2. Follow the instructions found on how to search for the accounts you would like to update.

  3. Make sure your chosen user accounts are added to your selection and click on Audience Groups from the right-hand-side menu highlighted in red. This will show you the number of accounts that are currently within your selection. Any changes that you will be making through this menu will affect all user accounts within your selection.

  4. Under Audience Groups you will see a list of any audience groups the user accounts are already part of.

  5. Select the audience group field to scroll or begin typing to search for an audience group that you want to use to assign the learning path. You can pick multiple audience groups by holding control and clicking to select.

  6. Choose start date. The start date will default to today but you can update this to one of your choosing. Click 'Add' to add the user accounts to the audience group.*

*Adding user accounts to audience groups may mean you now have invitation emails you need to send. Check out this article to learn how to send Invitation emails.

Did this answer your question?