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File retention

Updated over a year ago

This feature allows you to automatically delete all files from the File Exchange domains. This is great for domains where you are uploading or downloading data. This will ensure that you are not saving this data longer than you need it.

This does not impact the actual user profiles or training records on the LMS.

To set a retention period for a domain, go to Management Console and select the File exchange option in the right-hand menu.

Select the option for File retention in the File exchange menu on the right.

You can then select a default retention period, which will affect all domains.

Choose from your available file exchange domains in the Add domain dropdown and set a retention period for those domains individually by choosing an option.

Save to update your changes. You will then be taken back to view the current files on the File exchange.

To remove a domain's file retention, select the dustbin icon next to the domain name and Save.


Any files that are due to be deleted the next day will show an exclamation icon next to them.

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Any files that are within that file retention period but will be deleted within 30 days in the future will show a clock icon next to it.

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If you hover over the icon, it will tell you the exact date the file is due to be deleted.

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*​If you think you have the incorrect permissions, please contact your company admin or Customer success manager at [email protected].

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