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File Exchange notifications

Updated over a week ago

This guide explains how you can enable or disable email notifications when files are uploaded to the File Exchange domains you have access to. This helps you stay updated whenever new content is added to the areas you manage.

How to enable notifications

You can switch on notifications for any File Exchange domain you have access to. Once enabled, you will receive an email each time a file is uploaded.

To turn on notifications:

  • Go to Management Console and select File exchange from the right-hand menu

  • Select Notifications in the File exchange menu

  • You will see a list of all File Exchange domains available to you

  • Tick the box next to the domain or domains for which you want to receive notifications

  • Select Update to save your changes

  • You will then receive an email notification the next time a file is uploaded to any selected domain

How to disable notifications

If you no longer want to receive alerts:

  • Return to the Notifications section within File exchange

  • Untick the domain or domains you want to remove

  • Select Update to apply your changes

Tips

  • If a domain does not appear in your list, you may not have the correct permissions

  • Notifications apply only to domains that are ticked and saved

  • You can adjust your selections at any time

Limitations

  • If you believe you have incorrect permissions, you will need support from your company admin or Customer Success Manager

  • Notification emails can only be sent to your registered account email

Conclusion

You now know how to manage your File Exchange notification settings so you can stay informed about new uploads in the domains that matter to you. If you need further help, contact your Customer Success Manager by selecting Send us a message via the help icon on your portal, or by emailing [email protected].

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