All training records are available when you login and select the My Learning tab (depending on your setup, the tab may have another name such as My Activities or Certificates):
Training records appear in date order, with top-level information such as date, activity, type, and status.
To sort by ascending/descending order, select a column header.
Select a record to view more details:
If a certificate is available, select the View certificate button to view/download.
That's how to view training records and certificates. Think you might have incorrect permissions to download files? Please get in touch with your company admin or Customer Success Manager at [email protected]