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How to view training records and certificates

This article contains guidance on accessing and downloading documents relating to completions.

All training records are available when you login and select the My Profile tab (depending on your setup, the tab may have another name such as My Activities or Certificates):

Training records appear in date order, with top-level information such as date, activity, type, and status.

Go to Training Records and click View Training Records. Locate the relevant training item and select either View or Download Certificate, depending on the type of module.

Note:
- If the item is a training module, a Certificate button will be available once training is completed, allowing you to view or download the certificate.

- If the item is a policy, a View button will be available instead. Selecting it will open the user's attestation response instead of a certificate.

That's how to view training records and certificates. Think you might have incorrect permissions to download files? Please get in touch with your company admin or Customer Success Manager at [email protected]

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