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How to view subscriptions and usage

This article shows where to view and download invoices and view real-time stats.

Updated this week

Permissions needed:

  • Billing

1. Select Management Console > Billing

2. The top section shows current subscription information related to:

  • Product

  • Start date

  • End date

  • Purchased users/licences

  • Active users (have accessed at least one module from a subscription library or accessed the LMS or compliance tool)

  • Potential users (may have been assigned at least one module from a subscription library, or have access to the LMS or compliance tool, but haven't logged in yet)

3. Select a row header to sort by ascending/descending order, and select a row to view more details. In the invoices section, select the download icon to save a copy to your device:
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4. A pop-up appears with three tabs to select:
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  • Utilisation
    View current and potential licences. Library subscriptions show usage by content or modules

  • Active users
    View unique IDs, email addresses, domains, and dates for registration/archive. This includes a search field to find users and an Excel button to download data to your device

  • Potential users
    View who can (but hasn't yet) use a licence within the subscription period, plus all the information in the Active users tab

That's how to view subscriptions and usage, and how to download documents to your device. If you have any issues or need different permissions, please get in touch with your company admin or Customer Success Manager at [email protected].
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