Permissions needed:
User management
Exempt users from Learning Path assignments
When to exempt users: Example scenario
You may be using audience groups to assign mandatory content automatically using a rule set.
A user in an audience group may no longer be able, or need, to complete a Learning Path that's been assigned. Maybe they can't complete a physical activity, or perhaps they're on a support plan and should be exempted from specific training.
1. Select Management Console > User management and search for the user/s
2. Select Exemptions in the Edit user sidebar
3. Tick the box next to each exempted Learning Path, and select the Save exemptions button
4. A pop-up appears for you to either enter the reason for exemption or choose one of the preset answers (speak to your Customer Success Manager about which of these options to use)
5. Select Save to exempt the user. This means:
The assignment won't be visible to the user next time they login
The assignment won't be visible to admins in Management information reports, but will be visible in the individual user assignments page and on the My team page
Only admins with exemption permissions can view reasons for exemption
That's how to exempt users. If things change for the user, you can remove the exempted Learning Path.
If you need different permissions to work with users, please contact your Customer Success Manager at [email protected].